Important Information
Policies
To help make your stay at Okada Manila in Manila as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies designed to maintain order across a large resort setting.
Policies at Okada Manila are structured to ensure clarity across all services. From check-in procedures to room usage and amenities access, guidelines support a smooth and predictable stay across the large property.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning.
- Identification Requirements
Guests must present a valid government-issued ID and credit card upon arrival.
- Deposit Policy
A credit card authorization is generally required for incidental charges.
- Smoking Policy
The resort operates as a non-smoking property in designated indoor areas.
- Pet Policy
Pets may be restricted or allowed under specific policies depending on booking terms.
- Cancellation Policy
Cancellation terms vary depending on the booking type, with flexible and non-refundable options available.